Feedbacksos

Refund Policy

At FeedbackSOS, customer satisfaction is our top priority. If for any reason you’re not satisfied with our service or we fail to deliver on time, please follow the steps below to request a refund:

  1. Contact Us: Please reach out to our customer support team within 14 days of your order completion. You can do so by sending an email to [email protected] .

  2. State Your Case: Include your order number in your correspondence and provide a detailed explanation of why you’re requesting a refund. This helps us understand your concerns and continually improve our services.

  3. Wait for Evaluation: Once we receive your refund request, our team will review it within 3 business days. We’ll consider all the details of your order and the reasons for your refund request.

  4. Refund Approval: If your refund request is approved, we’ll initiate the refund process immediately. Depending on your original payment method, it may take up to 5-7 business days for the refund to reflect in your account.

Please note that refunds are granted at the discretion of FeedbackSOS. We typically approve refund requests in the following situations:

  • If we fail to deliver the service within the promised timeframe.
  • If the quality of the service provided does not match what was agreed upon.
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